FAQ’s
Simplifying Everyday Life
Frequently Asked Questions
Find answers to commonly asked questions about our products and services.
General HVAC Questions
What does “HVAC” stand for?
HVAC stands for Heating, Ventilation, and Air Conditioning. It encompasses all systems that regulate indoor temperature, humidity, and air quality.
How do I know if I need a new HVAC system or just repairs?
Key indicators include frequent breakdowns, rising energy bills, inconsistent temperatures, or units nearing the end of their typical lifespan (often 10–15 years for an AC or furnace). An HVAC professional in Ontario can assess whether a repair or replacement is more cost-effective.
How important is indoor air quality?
Indoor air quality is vital for health and comfort. Good filtration, regular maintenance, and proper ventilation reduce allergens, pollutants, and mould.
Installation & Replacement
Do I need a permit to install or replace my HVAC system in Ontario?
Often, yes. Certain municipalities require permits for furnace, AC, or water heater installations. Always check local building codes, or confirm with your HVAC contractor, who usually helps obtain the necessary permits.
What size HVAC system do I need?
Correct sizing depends on factors like square footage, insulation levels, number of windows, and local climate. An HVAC technician should perform a heat load calculation (or cooling load calculation) to determine the appropriate capacity for your home.
Should I consider a high-efficiency system?
Absolutely. High-efficiency furnaces and air conditioners can significantly lower monthly energy costs. In Ontario, there may be government or utility rebates to offset the initial cost of high-efficiency units.
Repairs & Maintenance
Why is regular maintenance important?
Regular maintenance helps identify minor issues before they become costly repairs, ensures efficient operation, and extends the life of your HVAC system.
How often should I replace or clean my air filters?
In most Ontario homes, filters should be replaced or cleaned every 1–3 months. Factors like pets, allergies, and overall usage can affect this schedule.
How can I troubleshoot a malfunctioning furnace or air conditioner?
Start by checking your thermostat settings, filters, and ensuring the power supply is on. If the system continues to malfunction (odd noises, inconsistent airflow, or error codes), it’s best to call a licensed HVAC technician.
Are there typical HVAC repairs that come up often?
Common repairs include fixing leaking refrigerant lines, replacing worn blower motors or fan belts, and addressing ignition or pilot light problems on furnaces. Regular inspections can catch these issues early.
Energy Efficiency & Rebates
Are there rebates or incentives for upgrading to an energy-efficient system in Ontario?
Yes. Various programs may offer rebates for installing energy-efficient furnaces, air conditioners, or heat pumps. Check with the Independent Electricity System Operator (IESO), Enbridge Gas, or local utilities for current incentives.
What is a heat pump, and why might it be beneficial in Ontario’s climate?
A heat pump transfers heat between indoor and outdoor air to cool or heat your home. It can be highly efficient in mild winters and is often paired with a supplemental heating source in colder Canadian temperatures.
Cost & Financing
How much does a new HVAC system typically cost?
Costs vary widely based on unit size, efficiency rating, and installation complexity. A standard furnace-and-AC combo can range from $5,000 to $10,000 or more. Getting multiple quotes from licensed contractors ensures a fair price.
Can I finance my HVAC installation?
Many Ontario HVAC companies offer financing or payment plan options. Additionally, some banks and credit unions have specialized home improvement loans.
Are there ongoing costs to consider beyond the initial installation?
Yes. Monthly energy usage, routine maintenance, filter replacements, and potential repairs are all part of long-term operating costs.
Warranty & Service Contracts
What warranties do manufacturers typically offer?
Most HVAC manufacturers provide a parts warranty ranging from 5 to 10 years, and some even offer lifetime heat exchanger warranties for furnaces. Always check the terms and whether labour is included.
What should I look for in a service contract?
A good service contract typically covers semi-annual or annual inspections, priority service in emergencies, and discounted parts or labour. Review the fine print and ask about any exclusions.
Regulatory & Environmental
Are there specific Ontario regulations I should be aware of?
In Ontario, heating equipment must comply with TSSA (Technical Standards and Safety Authority) requirements, and air conditioning systems often need to adhere to local building codes. Always confirm that your installer is appropriately licensed.
How can I reduce the environmental impact of my HVAC system?
Choose high-efficiency equipment, schedule regular maintenance, use smart thermostats for better energy management, and properly insulate your home to minimize the system’s workload.
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